Please be aware that a few product categories will be final sale for hygienic reasons. The following categories are final sales:
Looking to Make a Return?
- Beauty Tools
- Face Tools
- Hair & Beauty Accessories
For all other cases, we can accept returns for up to 60 days after the date of purchase. Please refer to the following rules:
- Items must be in original packaging, unsealed, unopened, and unused.
- Kiyoko Beauty offers $8.00 CAD flat rate shipping on returns. Upon receipt of your returned package, we'll deduct the return shipping fee of $8.00 from your return order refund value.
- Original shipping fees are non-refundable once tracking information is generated.
- All Clearance items are final sale.
In the unlikely event of a defective product, please contact us at firstname.lastname@example.org
How To Return
Please send an email to email@example.com with Return: [followed by your order number] as the subject line.
In the email, specify which item(s) you wish to return and we can set up the next steps.