Besties Program Terms & Conditions

Last Updated: July 1st 2023

Terms & Conditions

  1. Program Modifications: Kiyoko Beauty reserves the right to modify, amend, or terminate any aspect of the Besties Program at its sole discretion. Such modifications may include, but are not limited to, changes in point earning and redemption rates, eligible products, rewards, expiration periods, or any other program feature. Any modifications will be effective immediately upon being communicated through appropriate channels, such as the Kiyoko Beauty website, email notifications, or other means of communication.

  2. Besties Points:

    • 2.1 Point Accumulation: Besties Points are earned based on eligible purchases made at Kiyoko Beauty. Members will earn points for every dollar spent on qualifying purchases, excluding taxes, shipping fees, and any discounts or promotions applied.

    • 2.2 Point Expiration: Besties Points are valid for a period of one (1) year from the date they were earned. If points remain unused after the expiration date, they will be automatically forfeited and removed from the member's account.

    • 2.3 Account Cancelation: If members decides to close their account, they are subject to forfiet all their outstanding Besties Points. Kiyoko Beauty is not responsible for compensating any outstanding Besties Points Balance.

  3. Rewards Redemption:

    • 3.1 Eligible Rewards: Besties Points can be redeemed for a variety of rewards, which may include discounts, free products, exclusive access to events, or other benefits. The available rewards and their corresponding point requirements will be communicated to members through the Besties Program portal or other promotional materials.

  4. Redemption Process: Members can redeem their accumulated Besties Points through the Kiyoko Beauty website or in-store, depending on the availability of the reward and the member's preferred method. The redemption process will be clearly outlined on the Besties Program portal, including any additional terms or limitations associated with specific rewards.

Member Responsibilities:

  • Accurate Information: Members are responsible for providing accurate and up-to-date information when enrolling in the Besties Program. This includes personal contact details, such as name, email address, and mailing address, to ensure effective communication and reward delivery.

  • Account Security: Members are responsible for maintaining the confidentiality and security of their Besties Program account. Any activity conducted through the member's account will be presumed to be authorized by the account holder. Kiyoko Beauty will not be liable for any unauthorized access or misuse of a member's account.

  • Program Termination: Kiyoko Beauty reserves the right to terminate a member's participation in the Besties Program if fraudulent activity or misuse of the program is suspected. Kiyoko Beauty may also terminate the Besties Program in its entirety, with reasonable notice provided to members, at its sole discretion

  • Policy Updates: Kiyoko Beauty may update this Besties Program Policy from time to time. The most recent version will be posted on the Kiyoko Beauty website, and members will be notified of any significant changes via email or other appropriate channels.

By participating in the Besties Program, members agree to abide by the terms and conditions outlined in this policy.