The easiest place to get genuine OFF & RELAX in the USA is Kiyoko Beauty, a US-based Asian beauty retailer that sources its Japanese haircare directly from Japan. We ship from the USA with no duties, and every order over $55 ships free, including to Hawaii, Puerto Rico and Guam.
Why OFF & RELAX is so popular
Think of OFF & RELAX as a Japanese onsen in a shower bottle. Its shampoos and conditioners are built on Japanese hot spring water, and the newer 2.0 range blends five different spring waters. Alongside that, you will find ingredients that feel very Japanese, like sake lees, tea leaf and rice ferment.
Fans also love that the range is easy to shop. Each pair targets one main hair concern, whether that is flat roots, an oily scalp or dry, heat-styled ends, and each one has its own signature fragrance. It is affordable everyday haircare that still feels like a little pamper-yourself moment in the shower.
Where to buy OFF & RELAX in the USA
You have three realistic choices if you live in the States:
- Third-party marketplace sellers. You will find OFF & RELAX listed on large marketplaces, but it can be hard to know who imported a bottle, how it was stored or how fresh it is.
- Shipping direct from Japan. Japanese online stores carry the full range, though delivery can take weeks and import charges can add up.
- A US-based Asian beauty retailer. A domestic store that buys directly from Japan gets you authentic products on US shipping times.
That is where Kiyoko comes in. We source directly from Korea and Japan, never from the gray market, and we ship from our US warehouse with UPS and USPS. Spend $55 or more and shipping is on us. See everything we stock in our OFF & RELAX shop.
How to spot authentic OFF & RELAX
- Genuine bottles carry Japanese text on the label and say they are made in Japan.
- Every bottle should have a lot code printed on it. A missing or smudged code is a red flag.
- Compare prices. A deal that is dramatically cheaper than other US stores is worth questioning.
- Choose a seller that explains its sourcing and ships from within the USA.
Best OFF & RELAX products to buy in the USA
| Product | Best for | Routine step |
|---|---|---|
| SPA Shampoo Refresh | Soft, fluffy body | Shampoo |
| 2.0 Spa Shampoo Fluffy Refresh | Fine, flat hair | Shampoo |
| Hot Spring Water Silky Night Repair Spa Shampoo | Heat-styled hair | Shampoo |
| Hot Spring Water Deep Cleanse Spa Treatment | Oily-feeling scalp | Conditioner |
| SPA Hair Mask | Dry, dull lengths | Weekly mask |
OFF & RELAX SPA Shampoo Refresh (460ml)
This cult favorite is the original Spa formula. It combines hot spring water from three Japanese locations with amino acid derivatives to leave hair feeling soft and fluffy instead of weighed down. It smells of cassis and muguet, and the brand lists it as silicone-free and paraben-free.
OFF & RELAX 2.0 Spa Shampoo Fluffy Refresh (460ml)
The 2.0 version is the brand's refreshed take on the 2020 Refresh formula. It uses a blend of five hot spring waters and adds Job's tears (coix seed) extract grown in Hokkaido. Expect light, airy hair and the same cassis and muguet scent people already love.
OFF & RELAX Hot Spring Water Silky Night Repair Spa Shampoo (460ml)
A gentle wash for hair that sees a lot of blow-drying and flat-ironing. Its Triple Taurine Formula lifts away dirt, while squalane, trehalose and hyaluronate help hair feel silky. The scent is a refreshing violet musk.
OFF & RELAX Hot Spring Water Deep Cleanse Spa Treatment (460ml)
Oily roots usually mean skipping conditioner, but this one is designed for exactly that hair type. It uses hot spring waters from Izumo, Yubara and the Alps plus sake lees and tea leaf extract. Spread it through your lengths and rinse after a few minutes for a light, clean feel.
OFF & RELAX SPA Hair Mask (150g)
A once-or-twice-a-week mask for hair that looks dry or dull from heat and color. Smooth it on after shampooing, wait two to three minutes, and rinse with warm water. Hair looks shinier and feels softer, with a pomegranate and cedarwood scent.
OFF & RELAX 2.0 vs the original Spa formula
Seeing two Refresh shampoos and wondering which to pick? Here is how they compare, based on what the brand says:
- Hot spring water: The original uses water from three Japanese springs. 2.0 blends five, adding springs from Yugawara and Sakakibara.
- New ingredients: 2.0 adds Job's tears extract from Hokkaido, aimed at a fresh-smelling scalp.
- Softness: The brand says its See-Fly formula makes hair 15 to 30% softer for a weightless, airy feel.
- Packaging: According to the brand, the 2.0 bottle uses 64% less plastic.
If you already love the original, there is no need to switch. If your hair is very fine and you want extra lift, 2.0 Fluffy Refresh is worth a try.
A simple OFF & RELAX routine
- Shampoo: Soak hair thoroughly, work about a quarter-sized amount into the scalp, then rinse well.
- Conditioner: Gently wring out water, smooth the conditioner through your lengths, leave it for a few minutes and rinse.
- Weekly mask: Swap in the SPA Hair Mask once or twice a week when hair needs extra softness.
Patch-test any new haircare product on a small area of skin first, especially if your scalp is sensitive.
Why shop OFF & RELAX at Kiyoko
- 100% authentic and sourced directly from Korea and Japan. No knockoffs, no gray market.
- Ships from the USA, duty-free, via UPS and USPS.
- Free shipping over $55 to every US location, including Hawaii, Puerto Rico and Guam.
- Over 23,000 verified customer reviews.
- Earn 200 Besties Rewards points just for signing up.
OFF & RELAX FAQ
Where is OFF & RELAX made?
OFF & RELAX is a Japanese haircare brand, and the products we stock are made in Japan.
Does Kiyoko ship OFF & RELAX to Hawaii and Puerto Rico?
Yes. We ship to every US location, including Hawaii, Puerto Rico and Guam.
What is the difference between Refresh and 2.0 Fluffy Refresh?
2.0 is the brand's updated formula, with five hot spring waters and Job's tears extract for extra airy softness.
Is there an OFF & RELAX conditioner for oily hair?
Yes. The Hot Spring Water Deep Cleanse Spa Treatment is made for oily scalps and leaves a light finish.
Can I use the SPA Hair Mask every day?
The brand recommends using it once or twice a week, after shampooing.
Is shipping free?
Orders of $55 or more ship free within the USA.
Find your favorite scent and shop the full OFF & RELAX range at Kiyoko.
