We currently ship to all locations in Canada and the United States, including Hawaii, Puerto Rico and Guam
Canada Provinces Zone A
(Ontario and Quebec)
| Condition | Transit Time | Price |
|---|---|---|
| Express | 1-3 Business Days | $16.95 CAD |
| Under $65 CAD | 3-9 Business Days | $9.95 CAD |
| Over $65 CAD | 3-9 Business Days | FREE |
Canada Provinces Zone B
(Alberta, British Columbia, Manitoba)
| Condition | Transit Time | Price |
|---|---|---|
| Express | 1-3 Business Days | $16.95 CAD |
| Under $65 CAD | 3-9 Business Days | $10.95 CAD |
| Over $65 CAD | 3-9 Business Days | FREE |
Canada Provinces Zone C
(New Brunswick, Nova Scotia, Prince Edward Island, Saskatchewan)
| Condition | Transit Time | Price |
|---|---|---|
| Express | 1-3 Business Days | $16.95 CAD |
| Under $65 CAD | 3-9 Business Days | $11.95 CAD |
| Over $65 CAD | 3-9 Business Days | FREE |
Canada Provinces Zone D
(Newfoundland & Labrador)
| Condition | Transit Time | Price |
|---|---|---|
| - | 3-9 Business Days | $11.95 CAD |
Unfortunately we currently do not offer free shipping or express shipping for Zone D.
Canada Territories Zone E
(Nunavut, Northwest Territories, Yukon)
| Condition | Transit Time | Price |
|---|---|---|
| - | 3-9 Business Days | $19.95 CAD |
Unfortunately we currently do not offer free shipping or express shipping for Zone E.
We use a combination of couriers depending on the delivery address.
We deliver through UPS (Canada & US), Fleet Optics (Canada), Purolator (Canada), Canada Post (Canada), and USPS (US Only).
We offer order pick up at our warehouse in Richmond Hill, Ontario, Canada. Please select Pick Up option at checkout and you won't have to pay for shipping!
Pick up is available during business hours 9:30AM-5:00PM EST, Monday to Friday. We are closed on Statutory Holidays.
No. We handle all tariff-related costs and paperwork. You will not be asked to pay extra at delivery. If you receive any request from the FDA or another government agency, please forward it to hello@kiyoko.com immediately so we can assist.
In some cases, orders may take a little longer to cross the Canada–U.S. border due to updated customs procedures. Most shipments will still arrive within the usual timeframe, but please allow for possible slight delays. Delays depend on how quickly border agencies process shipments under the new rules. We expect any delays to be minimal and temporary.
Packages returned for reasons not caused by Kiyoko are subject to reshipment fees, and original shipping charges are non-refundable.
