Return Policy

We can accept returns for up to 30 days after the date of purchase. Please refer to the following rules:

1. Items must be in original packaging, sealed, unopened, and unused. We will NOT accept returns for opened or used products.
2. Kiyoko Beauty charges $8.00CAD/$6USD flat rate shipping on returns. Upon receipt of your returned package, we'll deduct the return shipping fee of $8.00CAD/$6USD from your return order refund value.
3. Original shipping fees are non-refundable once tracking information is generated.
   

How to Return 

Please send an email to hello@kiyoko.com with Return: [followed by your order number] as the subject line.

In the email, specify which item(s) you wish to return and we can set up the next steps.